How to set up custom domain for Namecheap

Step 1

First, log in to your Namecheap account dashboard.

Step 2

Next to the domain you want to point to Softr, click on β€œManage”.

Step 3

Click into the β€œAdvanced DNS” tab. If you see CNAME Record and URL Redirect Record with parkingpage.namecheap like values please delete them.

If your screen doesn’t look like the image above, it’s most likely because you have your DNS pointed elsewhere. In other words, to create DNS records at Namecheap, you need to be using β€œNamecheap BasicDNS” which is included with every domain. You can check by going into the β€œDomain” tab.

Step 4

Click into the β€œAdvanced DNS” tab and then click on β€œAdd New Record”. If you see an A Record that already exists you will simply need to edit it (skip to the next step).

Step 5

You will need to create an A record (with @)and a CNAME (with www) as well input the IP address provided by us (from Settings => Custom Domain in Softr Studio), as shown below.

IP Address
Setup in Namecheap

It may take a few minutes for your A name record to propagate everywhere.

You are done!

Configuring a Subdomain

If you have a subdomain (e.g. example.mydomain.com), you just need to configure an A record. Setting up a CNAME is not needed. See below.

Adding an A Record for a subdomain

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