How to set up custom domain for Namecheap
Step 1
First, log in to your Namecheap account dashboard.

Step 2
Next to the domain you want to point to Softr, click on βManageβ.

Step 3
Click into the βAdvanced DNSβ tab. If you see CNAME Record and URL Redirect Record with parkingpage.namecheap like values please delete them.

If your screen doesnβt look like the image above, itβs most likely because you have your DNS pointed elsewhere. In other words, to create DNS records at Namecheap, you need to be using βNamecheap BasicDNSβ which is included with every domain. You can check by going into the βDomainβ tab.
Step 4
Click into the βAdvanced DNSβ tab and then click on βAdd New Recordβ. If you see an A Record that already exists you will simply need to edit it (skip to the next step).

Step 5
You will need to create an A record (with @)and a CNAME (with www) as well input the IP address provided by us (from Settings => Custom Domain in Softr Studio), as shown below.


It may take a few minutes for your A name record to propagate everywhere.
You are done!
Configuring a Subdomain
If you have a subdomain (e.g. example.mydomain.com), you just need to configure an A record. Setting up a CNAME is not needed. See below.

Last updated
Was this helpful?